Pioneer Furnaces Pvt. Ltd. ("we", "our", "us") is committed to protecting your
personal data and complying with applicable data protection laws including the General
Data Protection Regulation (GDPR) for global users. Please read this policy
carefully.
This Privacy Policy applies to the following
parties who interact with our digital presence:
- Website visitors
- Business inquiries
- Customers and partners
Pioneer Furnaces Pvt. Ltd. is the Data Controller responsible for your
personal data. As the Data Controller, we determine the purposes and means of processing
your personal information in accordance with applicable laws.
a. Personal Data
Full name
Email address
Phone number
Company name
Job title
Country / location
b. Technical Data
IP address
Browser type
Device type
Pages visited
Session duration
c. Marketing Data
Communication preferences
Email / ad interaction
We process your personal data under the
following legal grounds:
| Legal Basis |
When It Applies |
| Consent
|
When you submit forms or opt-in to communications |
| Legitimate
Interest |
To improve services and respond to business inquiries |
| Contractual
Necessity |
When engaging in business transactions with us |
| Legal
Obligation |
Compliance with applicable laws and regulations |
- Respond to inquiries about melting, heating, and
galvanizing solutions
- Provide technical consultation and quotations
- Improve website performance and user experience
- Send relevant B2B marketing communications
- Analyse industrial demand trends
We may share your data with:
- Internal teams
- CRM and marketing platforms
- IT and hosting service providers
International Users: Your data may be
transferred outside your country. We ensure appropriate safeguards including standard
contractual clauses or equivalent mechanisms to protect your data during international
transfers.
We use cookies to enhance your browsing
experience. Below are the types of cookies we use:
Essential
Core site functionality
Analytics
User behaviour insights
Marketing
Campaign optimisation
You can manage or disable cookies at any time via your
browser settings.
We retain personal data only as long as
necessary for the purposes described in this policy, or as required by applicable law.
Inquiry Data
Retained for
12–36 months from the date of collection.
Marketing Data
Retained until
consent is withdrawn by the individual.
If you are in the EU / EEA,
you have the following rights regarding your personal data:
Access your data
Rectify inaccurate data
Right to be Forgotten
Restrict processing
Data portability
Object to processing
Withdraw consent
We may use the following third-party tools
to deliver and improve our services:
- Google Analytics – for website performance and traffic
analysis
- CRM Platforms – for managing customer relationships
- Email Marketing Tools – for B2B communications
Our website is not intended for
individuals under 18 years of age. We do not knowingly collect personal
data from minors. If you believe we have inadvertently collected such information,
please contact us immediately so we can take appropriate action.
We may update this Privacy Policy periodically to
reflect changes in our practices or legal requirements. All changes will be posted
on this page with an updated effective date. We encourage you to review this
policy regularly.
For any privacy-related concerns, GDPR
requests, or questions about this policy, please reach out to us: