Privacy Policy

Contents

1Scope
2Data Controller
3Information We Collect
4Legal Basis (GDPR)
5How We Use Your Data
6Data Sharing
7Cookies Policy
8Data Retention
9Your Rights (GDPR)
10Data Security
11Third-Party Tools
12Children's Privacy
13Policy Updates
14Contact Us

Pioneer Furnaces Pvt. Ltd. ("we", "our", "us") is committed to protecting your personal data and complying with applicable data protection laws including the General Data Protection Regulation (GDPR) for global users. Please read this policy carefully.

Scope of This Policy

This Privacy Policy applies to the following parties who interact with our digital presence:

Website visitors
Business inquiries
Customers and partners

Data Controller

Pioneer Furnaces Pvt. Ltd. is the Data Controller responsible for your personal data. As the Data Controller, we determine the purposes and means of processing your personal information in accordance with applicable laws.

Information We Collect

a. Personal Data

Full name Email address Phone number Company name Job title Country / location

b. Technical Data

IP address Browser type Device type Pages visited Session duration

c. Marketing Data

Communication preferences Email / ad interaction

Legal Basis for Processing GDPR

We process your personal data under the following legal grounds:

Legal Basis	When It Applies
Consent	When you submit forms or opt-in to communications
Legitimate Interest	To improve services and respond to business inquiries
Contractual Necessity	When engaging in business transactions with us
Legal Obligation	Compliance with applicable laws and regulations

How We Use Your Data

Respond to inquiries about melting, heating, and galvanizing solutions
Provide technical consultation and quotations
Improve website performance and user experience
Send relevant B2B marketing communications
Analyse industrial demand trends

Data Sharing & International Transfers

We may share your data with:

Internal teams
CRM and marketing platforms
IT and hosting service providers

International Users: Your data may be transferred outside your country. We ensure appropriate safeguards including standard contractual clauses or equivalent mechanisms to protect your data during international transfers.

Cookies Policy

We use cookies to enhance your browsing experience. Below are the types of cookies we use:

Essential

Core site functionality

Analytics

User behaviour insights

Marketing

Campaign optimisation

You can manage or disable cookies at any time via your browser settings.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law.

Inquiry Data

Retained for 12–36 months from the date of collection.

Marketing Data

Retained until consent is withdrawn by the individual.

Your Rights GDPR

If you are in the EU / EEA, you have the following rights regarding your personal data:

Access your data

Rectify inaccurate data

Right to be Forgotten

Restrict processing

Data portability

Object to processing

Withdraw consent

To exercise any of your rights, contact us at: contact@pioneerfurnaces.com

Data Security Measures

Secure Servers

SSL Encryption

Access Controls

Regular Monitoring

Third-Party Tools

We may use the following third-party tools to deliver and improve our services:

Google Analytics – for website performance and traffic analysis
CRM Platforms – for managing customer relationships
Email Marketing Tools – for B2B communications

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact & Data Protection Requests

For any privacy-related concerns, GDPR requests, or questions about this policy, please reach out to us:

Pioneer Furnaces Pvt. Ltd.

Our team will respond to your request promptly and in accordance with applicable data protection regulations.

contact@pioneerfurnaces.com +91 91042 01805